National Grid Transmission – Stakeholder Engagement

We define our stakeholders as anyone who is affected by or has an interest in what we do, or whose activities or interests overlap with ours.

At National Grid we believe that improving the way we work with our customers and stakeholders is not only the right thing to do, but it is critical to ensure we continue to be a successful and sustainable business.

Our Transmission Talking Networks website has been developed to engage with you, our stakeholders and to collect your feedback. We will endeavour to act on what you tell us and keep you informed on our progress.  

Talking Networks focuses on three areas as described below:

  • Working with you– this page outlines the focus areas of our customer and stakeholder strategy, and how we are working with you to embed these initiatives.
  • How we’re doing – here you’ll find reports on how we’ve performed against our incentives.
  • Having your say - share your views on our ongoing consultations, or perhaps you have some generic feedback on our performance.

Our role in your community

Our job is to connect people to the energy they use. From the warmth and light we rely on at home, and the power which keeps our factories and offices going, to the infrastructure that are essential parts of our modern lifestyle.

We own and manage the grids to which many different energy sources are connected. In Britain we run systems that deliver gas and electricity across the entire country.  

For more detailed information about what we do please visit our corporate website by clicking here (http://www2.nationalgrid.com/about-us/).

Helpful Numbers:

National power cut phone line – 105


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